AUSTIN, Texas--(BUSINESS WIRE)--Trilogy Inc. today announced that its Incentive Compensation Management (ICM) solution received the highest possible rating in Gartner’s “MarketScope for Insurance Incentive Compensation Management.” Trilogy was one of 13 vendors evaluated in the report and received a "strong positive" rating.
“As the challenges in the insurance industry have grown, Trilogy has responded with innovative solutions that are helping insurers improve producer performance while also lowering cost and risk. Trilogy's customer base continues to grow, and we're honored that so many leading insurers rely on Trilogy as their partner of choice.”
According to the MarketScope, continued growth in ICM implementations "suggests that pressures are increasing on insurers to improve agent service, commission accuracy and more innovative sales management approaches ... As commission, bonus and other payment schemes to agents become more complex, currently deployed systems, which range from custom-built incentive compensation management (ICM) systems with basic functionality to even spreadsheets, have become inadequate for insurers, driving interest in packaged ICM solutions. These legacy platforms are inefficient, inflexible and expensive, and can pose liabilities to ensuring good governance over variable-pay expenses."1
The 2012 MarketScope evaluated ICM software vendors on a wide range of functional criteria. To be included in the report, ICM software providers had to have at least five production incentive compensation implementations for life insurance, P&C insurance or health insurance worldwide.
"Trilogy is pleased to receive Gartner's highest rating for the third year in a row," said Joe Kelley, President of Trilogy Insurance & Financial Services. "As the challenges in the insurance industry have grown, Trilogy has responded with innovative solutions that are helping insurers improve producer performance while also lowering cost and risk. Trilogy's customer base continues to grow, and we're honored that so many leading insurers rely on Trilogy as their partner of choice."
About the MarketScope
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About Trilogy Insurance & Financial Services
Trilogy Insurance & Financial Services has been helping large brokerages and insurers improve the effectiveness and efficiency of their producer channel for 15 years. Trilogy solutions include DCM, an insurance-specific distribution management and compensation product that enables insurers to successfully manage complex distribution channels, and SmartChannel, which helps companies optimize the performance of their top producers using predictive analytics.
Trilogy Insurance & Financial Services is led by Joe Kelley, industry veteran and former Chairman, President and CEO of American General Life and Accident Insurance Company. A division of Trilogy Inc., the company has a long history of innovative software solutions that solve complex business and technical processes. Trilogy’s worldwide headquarters is located in Austin, Texas. To learn more, visit finserv.trilogy.com.
1 Gartner “MarketScope for Insurance Incentive Compensation Management” by Steven Leigh, Dec. 20, 2012.